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UK Delivery Rates

  • Standard UK Delivery Over £50 - Free
  • Standard UK Delivery Under £20 Spend - £1.95
  • Standard UK Delivery (Above £20 and below £50 Spend) - £4.95
  • For UK Premium Delivery: 
1-2 products £6.95
3-6 products £15.00
7-10 products £22.00

All Standard UK deliveries will be made within 2-4 working days (excluding weekends and bank holidays)

Premium delivery (ordered before 1pm) is next working day and only available in the UK

E.g if an order is placed on Monday at 11am, this order would arrive on Tuesday.

  If the order was placed at 2pm Monday, the order would arrive Wednesday.

  Any premium orders placed on Friday - before 1pm would arrive on Monday, after 1pm would arrive on    Tuesday 


Europe and the rest of the world

We ship to most countries around the world. your delivery charge is based on the number of items you have ordered and your delivery address. The rates are negotiated in gbp (£'s) as per the table below and are charged in either € (euros) or $ us dollars depending on your delivery address.

No. of items 1 2 3 - 5 6 - 8 9 - 10
Europe 1 £7.95 £12.50 £17.50 £22.50 £25.00
Europe 2 £9.95 £15.00 £20.00 £30.00 £35.00
Europe 3 £14.95 £20.00 £25.00 £40.00 £50.00
Rest of World 1 £9.95 £15.00 £20.00 £30.00 £35.00
Rest of World 2 £12.50 £17.00 £25.00 £35.00 £40.00
Rest of World 3 £15.00 £20.00 £30.00 £40.00 £50.00

Europe 1

Andorra, Austria, Belgium, Denmark, France, Germany, Gibraltar, Guernsey, Ireland, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, Spain

Europe 2

Albania, Belarus, Bosnia & Heregovinia, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Georgia, Hungary, Isle of Man, Lithuania, Malta, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Sweden, Turkey, Switzerland

Europe 3

Cyprus, Greece, Russia, Ukraine

Rest of World 1

Canada, Hong Kong, Singapore, USA

Rest of World 2

Bahrain, Greenland, Israel, Japan, Republic of Korea, Kuwait, Qatar, Saudi Arabia

Rest of World 3

Argentina, Australia, Brazil, Brunei, Chile, China, Egypt, Kazakhstan, Latvia, Lebanon, Macao, Malaysia, Mexico, Morocco, New Zealand, Oman, Pakistan, Philippines, South Africa, Taiwan, UAE, Uzbekistan, Vietnam, British Virgin Islands

Customs or import duties

These apply in certain countries and must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; if you have any concerns at all then you should contact your local customs office.

Returning Items

How do I return my item(s)?

We promise to refund or exchange any item that you are not completely happy with when you return it to us in a saleable condition by post within 30 days of receipt. Refunds will be credited to your original method of payment. Your item should be returned in its original packaging AS NEW. After 28 days and up to 6 months an exchange is available only. If over 6 months, we cannot offer an exchange or a refund.

Where do I send my returned items?

Paul's Boutique
c/o Asendia
UNIT 2B Viking Industrial Estate
Hudson Road
Bedford
MK41 0QB

We will process your refund as soon as we possibly can; please allow at least 2 working days after we receive your returned Item(s). You will receive an email confirming the refund and the original order value with the refunded amount. After you receive the refund confirmation email please allow for at least 10 working days for the money to be returned to your account.

Need further help? If you have any further queries, please do not hesitate in contacting our customer care team at info@paulsboutique.com