Be the first to know
Sign up to our newsletter so you're always in the know.
Oh, and get 10% off your next order… that’s pretty nice too.
All Standard UK deliveries will be made within 2-4 working days (excluding weekends and bank holidays)
Premium delivery (ordered before 1pm) is next working day and only available in the UK
E.g if an order is placed on Monday at 11am, this order would arrive on Tuesday.
If the order was placed at 2pm Monday, the order would arrive Wednesday.
Any premium orders placed on Friday - before 1pm would arrive on Monday, after 1pm would arrive on Tuesday
Europe and the rest of the world
We ship to most countries around the world. your delivery charge is based on the number of items you have ordered and your delivery address. The rates are negotiated in gbp (£'s) as per the table below and are charged in either € (euros) or $ us dollars depending on your delivery address.
|No. of items||1||2||3 - 5||6 - 8||9 - 10|
|Rest of World 1||£9.95||£15.00||£20.00||£30.00||£35.00|
|Rest of World 2||£12.50||£17.00||£25.00||£35.00||£40.00|
|Rest of World 3||£15.00||£20.00||£30.00||£40.00||£50.00|
Andorra, Austria, Belgium, Denmark, France, Germany, Gibraltar, Guernsey, Ireland, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, Spain
Albania, Belarus, Bosnia & Heregovinia, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Georgia, Hungary, Isle of Man, Lithuania, Malta, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Sweden, Turkey, Switzerland
Cyprus, Greece, Russia, Ukraine
Canada, Hong Kong, Singapore, USA
Bahrain, Greenland, Israel, Japan, Republic of Korea, Kuwait, Qatar, Saudi Arabia
Argentina, Australia, Brazil, Brunei, Chile, China, Egypt, Kazakhstan, Latvia, Lebanon, Macao, Malaysia, Mexico, Morocco, New Zealand, Oman, Pakistan, Philippines, South Africa, Taiwan, UAE, Uzbekistan, Vietnam, British Virgin Islands
These apply in certain countries and must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; if you have any concerns at all then you should contact your local customs office.
How do I return my item(s)?
We promise to refund or exchange any item that you are not completely happy with when you return it to us in a saleable condition by post within 30 days of receipt. Refunds will be credited to your original method of payment. Your item should be returned in its original packaging AS NEW. After 28 days and up to 6 months an exchange is available only. If over 6 months, we cannot offer an exchange or a refund.
Where do I send my returned items?
UNIT 2B Viking Industrial Estate
We will process your refund as soon as we possibly can; please allow at least 2 working days after we receive your returned Item(s). You will receive an email confirming the refund and the original order value with the refunded amount. After you receive the refund confirmation email please allow for at least 10 working days for the money to be returned to your account.
Need further help? If you have any further queries, please do not hesitate in contacting our customer care team at firstname.lastname@example.org